What if I'm happy with my current supplier?+
We offer a plan B with flexible volumes, fresher stock, and full documentation. Test our samples to compare without disrupting your supply.
What is your minimum order quantity?+
There is no strict minimum. You can start with a small sample, even a few pods, to evaluate quality before committing. Operational and strategic tiers scale from there based on your production cadence.
Can we start with samples before placing a full order?+
Yes. We support pilot and benchmark testing before commercial onboarding. Request samples via our quote form and we will match products to your application.
What documents are available with shipments?+
Available documents depend on the product and lot. For B2B orders we confirm COA, SDS, Certificate of Origin, Organic/Fair Trade files and batch data before the order is accepted.
Do you handle TRACES and import documentation?+
Yes. We manage EU import compliance including TRACES notifications and phytosanitary documentation where required. Our logistics process is built around EU regulatory requirements.
Are your products certified?+
Organic and Fair Trade options are available only when confirmed for the exact product and lot. Certificate of Origin and other files are confirmed during the quote/documentation stage.
Why switch from synthetic vanilla?+
Natural vanilla contains over 200 flavour compounds that synthetic vanillin cannot replicate. It supports clean-label positioning, meets EU 1169/2011 ingredient declaration requirements, and delivers a depth of aroma that performs better across complex formulations.
Can you help develop custom vanilla-based products?+
Yes. We support R&D during testing and recipe integration, helping you transition to real vanilla with better flavour, no unnecessary process changes, and often a lower cost per portion.
Do you sell to distributors or directly to manufacturers?+
Both. We work with food and beverage manufacturers, private label brands, distributors, HoReCa operators, and cosmetics producers. Commercial terms are adapted to your model.
Is this page only for vanilla?+
Yes. This B2B page is focused on Madagascar vanilla. Other Madagascar ingredients may be discussed separately, but vanilla is the priority for this supply model.
Can I get regular scheduled deliveries?+
Yes. We plan recurring supply on a forecast basis, weekly, monthly, or quarterly, so your production schedule is not dependent on spot purchasing.
Do you ship outside the EU?+
Yes. International shipments and Incoterms, including FOB and CIF direct from Madagascar, are confirmed at quotation stage.
Do you support private label and custom specifications?+
Yes. We can define product specs, packaging format, and a commercial model for your brand across multiple SKUs.
How fast can you dispatch inside the EU?+
Stocked items typically dispatch from our Poznań warehouse within 24–72 business hours.